Effective Date: 2024-12-19
Introduction
Welcome to VapeLess! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app, VapeLess, available on the Apple App Store and Google Play Store. By using VapeLess, you agree to the terms of this Privacy Policy.
This Privacy Policy is designed to comply with applicable Canadian and, where relevant, U.S. data protection and privacy laws. By using VapeLess from outside Canada, including within the United States, you acknowledge and consent to the transfer and processing of your data in Canada and/or the United States.
Information We Collect
We collect the following types of information to provide and improve our services:
1. Personal Information
When you create an account or interact with VapeLess, we may collect:
- Name
- Email Address
- Phone Number (optional)
- User Profile Information
You agree to provide only accurate and current personal information. We do not require unnecessary sensitive information.
2. Usage Data
We collect data on how you interact with the app, including:
- Number of puffs tracked
- Goals set and progress achieved
- Recovery summaries and insights
This information helps personalize your experience and improve our understanding of user needs.
3. Device Information
We may collect:
- Device model and operating system
- Unique device identifiers
- App usage statistics
Such data may be used to ensure compatibility, security, and optimal performance of the app.
4. Location Information
If you allow location access, we may collect location data to personalize features. This data is optional and only collected with your consent.
You may revoke this permission at any time through your device’s settings.
5. Third-Party Tracking Information
We use third-party tools such as Google Analytics, Google Ads, and Facebook Ads to collect data about your interactions with our app and ads. This includes:
- App usage patterns
- Ad engagement metrics
- Demographic and interest-based data (as provided by these tools)
These third parties may use cookies or similar technologies to analyze and deliver personalized advertising. You can opt out of certain targeting by adjusting settings in the respective platforms or following industry opt-out mechanisms.
How We Use Your Information
We use your information for the following purposes:
- Provide Services: To operate and improve VapeLess, including tracking puffs and providing recovery summaries.
- Personalize Experience: To tailor features, content, and recommendations.
- Send Notifications: To keep you informed about progress, updates, or changes.
- Analytics and Improvements: To understand app performance, user engagement, and improve functionality.
- Advertising: To deliver and measure targeted ads through platforms like Google Ads and Facebook Ads.
- Compliance: To comply with legal obligations and prevent misuse.
Where required by applicable law, we will obtain your consent before using certain types of personal data for specific purposes.
How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
- Service Providers: With trusted third-party providers who assist in app operations (e.g., hosting, analytics, advertising platforms).
- Legal Requirements: When required by law or to protect legal rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.
- Advertising Partners: With platforms like Google Ads and Facebook Ads to serve and analyze targeted advertisements.
All third-party recipients are expected to maintain appropriate data protection standards, and where required by applicable law, we will implement appropriate contractual safeguards.
Data Retention
We retain your information for as long as necessary to provide services or comply with legal obligations. You may request data deletion by contacting us at support@vapeless.io.
Data retention periods are determined based on the type and sensitivity of the data, the reason for its collection, and any applicable legal requirements.
Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
If we become aware of a security breach that compromises your personal information, we will notify you and relevant authorities as required by law.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of your data.
- Opt-Out: Opt-out of certain data collection or usage, including targeted advertising through Google and Facebook settings.
To exercise your rights, contact us at support@vapeless.io.
We will respond to your requests within the timeframe required by applicable law and may request additional information to verify your identity.
Age Restriction and Children’s Privacy
VapeLess is intended for individuals aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If you believe someone under 18 has provided us with their information, contact us immediately, and we will take appropriate steps to delete such information. If we become aware that we have inadvertently collected data from minors, we will delete it promptly.
Third-Party Links
VapeLess may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any linked services before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the app constitutes acceptance of the revised policy.
If changes are material, we may provide additional notice to you via email, in-app notifications, or other reasonable means.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: support@vapeless.io
- Address: 64 Rue Saint-Paul O, Montreal, QC H2Y 4B8, Canada
We welcome your feedback and will use it to improve our privacy practices and the overall user experience.
Thank you for using VapeLess. We are committed to helping you achieve your goals while protecting your privacy.
